POLICIES

NO REFUNDS UNDER ANY CIRCUMSTANCES

LOST, STOLEN OR DAMAGED

Z’S POLICY BOWLS IS NOT LIABLE FOR ANY PRODUCTS DAMAGED, STOLEN, & LOST DURING SHIPPING. IF YOU RECEIVED YOUR ORDER DAMAGED, PLEASE CONTACT THE USPS TO FILE A CLAIM. PLEASE SAVE ALL PACKAGING MATERIALS AND DAMAGED GOODS BEFORE FILING A CLAIM


IF YOU PUT THE INCORRECT ADDRESS INCLUDING NOT PUTTING YOUR APARTMENT NUMBER, YOU WILL NOT RECEIVE A REFUND AND IF YOUR ITEM GETS RETURNED YOU WILL HAVE TO PAY FOR A RESHIPMENT.

- NO CANCELLATIONS - NO REFUNDS - NO CHANGES of any kind to your order   

SHIPPING & PROCESSING POLICY

- DOUBLE CHECK YOUR DELIVERY ADDRESS. We are unable to accommodate ANY address changes. 

Orders are processed within 3-4 business days.

PROCESSING TIME FRAMES CAN BE DELAYED DEPENDING ON THE MAGNITUDE OF ORDERS THAT WE HAVE GOING OUT. BOWLS ARE NOT PRE-MADE. BOWLS ARE PACKAGED AND SHIPPED IN THE ORDER THAT I'VE RECEIVED THEM.

SHIPPING IS 2-3 BUSINESS DAYS DEPENDING ON YOUR CITY AND STATE. YOUR SHIPPING TIME BEGINS AFTER YOUR ORDER HAS BEEN FULLY PROCESSED. ONCE ORDERS ARE PROCESSED, YOU WILL THEN RECEIVE AN EMAIL WITH A TRACKING NUMBER. YOUR TRACKING NUMBER WILL BECOME ACTIVE ONCE THE ORDER IS PICKED UP AND SCANNED IN BY THE CARRIER(USPS)